Refund Policy

It’s important to read and understand our refund policies to know your rights and limits under eBookwritings.com guidelines.

We offer a 100% refund on our services. However, this is not an unconditional 100% refund, and certain conditions apply.

The eBookwritings.com Refund Policy will be void in the following cases:

• If you have chosen a special or custom package.
• If you request revisions beyond the initial concepts.
• If you do not respond to contact for more than 2 weeks without notice.
• If the project is put on hold at your request.
• If you violate our company policies.
• If the creative brief lacks the necessary information from you.
• If the business is closing or changing its name.
• If the reason for the refund is ‘change of mind,’ ‘disagreement with a partner,’ or other reasons not related to the service provided.
• Once you have accepted multiple sets of revisions, a refund will no longer be applicable.
• You are entitled to a 100% refund only before our writers or editors start working on the project.

Incompetent Delivery

Once the work is delivered, you can request a refund only after you have tried all the following options:

• If the work does not meet the project requirements as specified by you.
• We are committed to your 100% satisfaction and offer unlimited revisions to ensure the delivery meets your expectations. We will reassign or rewrite your work as needed and reserve free pages for future use of equal value, which you can use at any time. If we still cannot meet your requirements, a refund will be processed through mutual agreement on a set percentage, but only if the delivery is completely off the mark.

Late Delivery

We strive for "on-time delivery," but if we fail to deliver on time and you have made at least three attempts to contact us, a refund will be processed if it is proven through documentation that the delay was our fault.

Refund Time Frame

Refunds must be requested within 30 days of delivery. Claims made after this period will not be accepted.

Please be aware of the refund deadline when placing your order.

Cases Where a Refund Will Not Be Issued:

• For minor technical errors such as grammatical mistakes, typos, word count issues, or missing references. Refunds will be processed only through mutual agreement and may be limited to partial refunds or discounts for future purchases.
• The company is not responsible for delays caused by the customer.
• No refunds will be issued based on dissatisfaction with the writing quality.